Despite your best efforts, it is still possible that an incident could jeopardise your company’s image, whether this is due to negative press coverage, a product recall or a social media disaster.
Should a communication crisis arise, fast action is required through skilful reputation management. FACT24 helps you handle the situation in the most effective way at this crucial point of crisis management!
As a threat to a company’s image can be caused by so many different factors, a high level of flexibility is key. The tailored software-as-a-service solution FACT24 helps you gain an overview of all the important communication channels and social networks and thereby avoid tarnishing your company’s reputation.
FACT24 provides you with support, no matter what the situation!
The software-as-a-service solution FACT24 enables you to handle all the important tasks that you and your team would need to perform in the event of a communication crisis. For example, with FACT24 you can:
- Alert your crisis team
- Set up teleconferences
- Monitor social media channels and a great deal more.
All measures taken are logged in an audit-compliant manner to ensure that all the necessary information is made available for documentation and analysis purposes.
FACT24 is used in a wide range of environments and scenarios. The successful management of communication crises is therefore just one example of what FACT24 can be used for in crisis management.