Health and Pharmaceuticals

Minor incidents can have serious consequences for hospitals and pharmaceutical companies. Hospitals work hard to provide their patients with prompt, high-quality care. Pharmaceutical companies are responsible for ensuring the safety of their employees, the environment and local residents at all times. Maintaining the relevant processes is absolutely vital to both areas, and the demands placed on professional alerting and crisis management services are correspondingly high.


FACT24 assists you with major incidents where there are mass casualties or when buildings need to be evacuated. Other areas of application that require fast and reliable alerting are disasters or internal high-risk situations, such as fires, technical malfunctions or even disaster response training.

You can use FACT24 to call the right team of responders based on their qualifications to the scene quickly or prevent a larger disaster by automatically alerting personnel.


Place your trust in FACT24 so you can be prepared to the best of your abilities. 

  • User report – 1
  • User report – 2
User report – 1

I. Alerting in the event of a disaster

Klinikum Neuperlach is prepared for any eventuality

Solution to problem using FACT24
  • In the event of an emergency, or if the hospital is under threat, additional personnel have to be on-site extremely quickly, so they can respond appropriately to the situation. 
  • Manually calling the numbers on alert lists, however, took too long and required too many employees to complete. 
  • In addition, the reliability of the alert system and the quality of response (whether or not the alert had reached the intended recipient) were no longer meeting hospital emergency management requirements. 
  • With help from FACT24’s automatic alerting system, the time required for alerting extra personnel was reduced from ten to five minutes.
  • Detailed alert reports inform the hospital’s emergency management team who will be available at what time and whether or not it is necessary to involve additional personnel.

Case Study Hospital Neuperlach

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User report – 2

II. Alerting in the event of a disaster


Klinikum Rechts der Isar/Outpatient clinic for trauma surgergy – alerting in the event of shooting sprees or terror attacks

Solution to problem using FACT24
  • In the event of a disaster, additional personnel have to be on site extremely quickly, so they can respond appropriately to the situation. 
  • It is absolutely necessary that the alerting service is reliable and fast.
  • With FACT24, thousands of people can be alerted or notified within seconds.
  • FACT24 enables you to operate an end-to-end alerting and crisis management system. 
  • In the event of emergencies and crises, you can notify the response team leaders and react quickly and professionally using FACT24.

    Case Study Hospital Rechts der Isar

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