We are here for you.
It’s great to hear that you are interested in FACT24. You can register here for a free, no-obligation 30-day trial version of FACT24, our alerting and crisis management service. The trial version will give you full access to all FACT24 CIM starter functions, allowing you to test our service.
If you are a client of F24 and have a support request concerning your use of FACT24, please complete the form below and we will contact you immediately.
Please note that this service is available 24 hours a day, seven days a week, to customers using FACT24 CIM starter (or the former FACT24 Edition ultimate) as well as customers who have signed up for the optional 24/7 Support service for other FACT24 editions.
As we offer this support in German and English, please send us your requests in one of these languages.
If you do not use FACT24 CIM starter (or the former FACT24 Edition ultimate) or the optional 24/7 Support service, our support team will address your request and contact you promptly during our office hours.