TrustCase app: Exchange information securely

Use the TrustCase F24 Business Messenger for your F24 alerting and secure communication in emergency or crisis situations.

This app ensures that when an individual is alerted, they also receive a corresponding push notification on their smartphone that will be announced by a unique beeping sound.

Alarms can be immediately acknowledged, and all parties involved can easily and securely exchange information using the TrustCase app.

TrustCase provides the following benefits when it comes to alerting and crisis communication...

  • Secure communication thanks to end-to-end encryption
  • Quick and easy task setup and assignment
  • Guaranteed confidential message exchange based on various trust levels
  •  App availability in 11 languages


Alerting via the TrustCase F24 Business Messenger is available for the FACT24 premium and ultimate PLUS editions. Service security and availability take top priority at F24. That’s why annual penetration tests are performed on all of our services – including the F24 Alert! App. The tests are carried out by Syss GmbH, a company with a strong reputation throughout Europe.

You can find FAQs on the TrustCase F24 Business Messenger app here.

The app is free of charge and available for iOS and Android operating systems.



We are here for you.

It’s great to hear that you are interested in FACT24. You can register here for a free, no-obligation 30-day trial version of FACT24, our alerting and crisis management service. The trial version will give you full access to all FACT24 ultimate PLUS functions, allowing you to test our service.

Do you have any questions about FACT24? Then simply fill out the contact form below, and we will get back to you shortly.

If you are a customer of F24 and have a support request concerning your use of FACT24, please complete the form below and we will contact you immediately.

(Fields marked * are required)

Contact United Kingdom
Phone: +44 1923 432715



Select a different language here: